Business email compromise does not break in. It gets comfortable and waits, and insurance agencies are exactly the kind of business it waits inside.
Six weeks ago, an attacker got access to a mailbox at an insurance agency. Not a large agency. One that looks just like yours.
For six weeks, they did not touch anything. They did not move money. They did not send malicious files. They read.
They read the emails between the owner and a vendor she had worked with for years. They learned the payment schedule. They learned how she wrote, the phrases she used, the way she signed off, the kind of requests that never got questioned.
Then they acted.
A wire transfer request arrived that looked exactly like ones the agency had processed before. The vendor’s name was right. The tone was right. The amount was familiar. The only thing that had changed was the bank account number.
$42,000 left the account before anyone knew the email had not come from the vendor.
Business Email Compromise (BEC) does not require technical skills to be executed. It requires patience and access.
The attacker does not need to write code or exploit software.
They need to get into one email account through a phishing link, a stolen credential, or an MFA bypass, and then do nothing visible for long enough to learn about the business.
Antivirus does not catch it. There is no malicious file.
Your work creates the exact conditions BEC exploits.
You coordinate payments. You handle financial documentation. You process transactions that move money between carriers, clients, and vendors. You do all of this through email that, in most agencies, has nothing watching it beyond a spam filter.
Your clients trust you with the financial infrastructure of their lives.
Is anyone monitoring account behavior, watching for signs that a session is doing something unusual?
Let us help you protect your email and prevent attacks from happening. This is the first step to take.
BEC succeeds because no one is watching the mailbox; the attacker reads quietly for weeks before redirecting a single payment. A Cyber Assessment is a brief review of your agency’s current security controls, including whether your email is monitored beyond a spam filter.