4 Must-Follow Cybersecurity Tips to Protect Your Insurance Agency from Attacks

4 Must-Follow Cybersecurity Tips to Protect Your Insurance Agency from Attacks

Cybersecurity is becoming more important than ever for small businesses like insurance agencies. As we become increasingly dependent on technology, we also become more vulnerable to cyber-attacks. Unfortunately, traditional security methods like firewalls and antivirus software are no longer sufficient to protect against modern threats.

A report from Verizon found that 43% of cyber attacks target small businesses, even though they likely have fewer resources dedicated to cybersecurity.

Cybercriminals today are extremely sophisticated and relentless in their efforts to breach defenses and steal valuable data.

The average cost of a data breach for a small business is around $200,000 according to IBM Security. This can be devastating for a small agency.

The old castle-and-moat approach to security is outdated. Cyber threats are constantly evolving, and a firewall alone is not enough anymore. Antivirus catches known threats but is ineffective against novel attacks. Small businesses need to move toward layered security models that protect across devices, networks, and users.

This blog will explore the concept of layered security and provide real-life tips to help insurance agencies strengthen their cybersecurity defenses. Protecting client data and ensuring business continuity should be top priorities.

The New Castle: Layered Security

The traditional castle-based security model focuses on building one strong perimeter around your data and systems. This involves deploying a firewall, antivirus software, and access controls like passwords. However, today’s cyber threats are relentless, sophisticated, and constantly evolving. A single defensive barrier is no longer enough.

Modern security requires taking a layered approach tailored to different types of users and access requirements. Here are some examples:

  • For employees, implement password policies, multi-factor authentication, endpoint security on devices, and user access controls. Educate them on phishing risks.
  • For devices, maintain firewalls, anti-malware, and regular patching/updates. Control access via VPN and network segmentation.
  • For data, utilize encryption both in transit and at rest, backup regularly, and implement data loss prevention controls.
  • For the network, monitor traffic patterns to detect anomalies and keep systems current.

This layered model provides several key benefits:

  • Reduces the attack surface area by requiring attackers to breach multiple defenses.
  • Protects against both external threats and insider risks.
  • Provides 24/7 monitoring, detection, and automated response capabilities.
  • Allows flexible controls tailored to each access layer – user, device, data, network.

By taking a user-focused, data-centric approach to layering security controls, businesses can better defend against modern cyber threats.

Real-Life Cybersecurity Tips

Tip 1: Don’t underestimate cybercriminals

Cybercriminals are becoming increasingly sophisticated in their attacks against small businesses. Many insurance agencies falsely believe “it won’t happen to me” or that their basic antivirus is sufficient protection. This complacency makes them prime targets. Agencies need to take proactive steps to secure their systems and data.

Simple but critical actions include using strong passwords, enabling multi-factor authentication, keeping software updated, and conducting regular cybersecurity training for employees. The human element is one of the weakest links, and cybercriminals exploit this through phishing emails, social engineering, and other tactics that bypass technological defenses. Awareness training helps employees identify risks and make smart security decisions.

Tip 2: Separate business and personal activities

Blurring the lines between business and personal activities online creates unnecessary risk. Employees should avoid using personal devices like smartphones for company email or file access. Separate business-issued devices with consistent security protocols across the board are ideal.

This separation makes it easier to apply and manage security policies while reducing the attack surface. Personal apps, emails, and web browsing should be kept off company equipment to prevent infections. Dedicated business email addresses also help clearly distinguish professional communications.

Tip 3: Close the Gaps

Going beyond standard antivirus and firewalls is a must today. A layered security approach that covers endpoints, networks, cloud environments, email, and more is needed. This “defense in depth” philosophy protects against different attack types from various vectors.

Modern remote work increases vulnerabilities if virtual private networks (VPNs), device management, and cloud security are not addressed. Agencies can’t protect what they can’t see – so comprehensive monitoring, prevention and response are key.

Tip 4: Understand Compliance

Being compliant with cybersecurity regulations is not optional. The common excuse of “I didn’t know” does not hold up. Agencies must understand requirements such as the NIA Model Law and NIST Cybersecurity Framework.

Two key aspects of compliance are implementing reasonable security measures and reporting incidents before affected consumers do. Resources like the NIA’s Model Law guidebook and NIST’s online framework knowledge base make compliance more manageable today.

Following best practices and partnering with experts substantially reduces an agency’s risk and liability when incidents occur. Uninformed agencies that ignore compliance put their business in jeopardy.

What Now?

The core takeaway is that ignorance and inaction are no longer viable options. Cyber attacks can cripple small businesses, leading to steep costs and reputation damage. The time is now to close security gaps, separate business and personal digital activities, and invest in modern solutions that provide 24/7 monitoring and rapid response.

Insurance agencies handle highly sensitive information and cannot afford to be the weak link. With the right layered security approach, this vital industry can lead the way in thwarting cyber threats.

Don’t wait until it’s too late – take action now to implement robust cybersecurity defenses.

Start by assessing your current cyber posture by scheduling a 30-minute meeting with our experts.