Cybersecurity FAQs for Insurance Agencies

Frequently Asked Questions

Welcome to our FAQs page, where we address the most pressing cybersecurity questions for Insurance Agencies and SMBs, and debunk common myths to help you safeguard your business against digital threats.

  • Do hackers target small businesses or agencies?

    Yes, small and medium-sized agencies are prime targets for cybercriminals. They often have access to sensitive data required for business operations but lack the robust security infrastructure of larger organizations. Cybercriminals can run multiple attacks simultaneously, making smaller entities lucrative and easier targets.

  • Is MFA and basic anti-virus enough for cybersecurity?

    While Multi-factor Authentication (MFA) and antivirus are essential, they are not sufficient on their own. Cybersecurity requires a layered approach, including user training, email threat protection, endpoint protection, firewall and VPN, and mobile device management. Sole reliance on basic measures leaves gaps that sophisticated cyber threats can exploit.

  • Does using the cloud protects me from cyber-crimes?

    Merely storing data in the cloud does not guarantee protection. Cloud computing changes the threat landscape, making agencies reliant on it more vulnerable if proper security measures are not in place. It's crucial to ensure that cloud services are configured correctly and combined with comprehensive cybersecurity practices.

  • Do cyberattacks only originate from outside?

    Cyberattacks can originate from both external and internal sources. Insider threats, including malicious insiders, negligent employees, or third-party vendors, account for a significant portion of security incidents. It's vital to address these risks through security awareness training and stringent access controls.

  • Is cybersecurity solely the responsibility of the IT department or Managed Service Providers (MSP)?

    Cybersecurity is a shared responsibility across an organization. While IT departments and MSPs play a critical role, effective cybersecurity requires engagement and adherence to security practices by all employees. Education and awareness are key to fostering a culture of security within an organization.

  • Which material types can you work with?

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  • How frequent are cybersecurity attacks on SMBs?

    Cybersecurity attacks on small businesses are alarmingly common. A staggering 73% of small business owners and leaders reported experiencing data breaches or cyberattacks in the past year​​. This indicates a significant increase in cyber threats, with small businesses often being prime targets due to perceived weaker security measures. The landscape shows that attackers are not just focusing on large corporations but see value in the aggregated smaller payouts from attacking multiple small businesses.

  • How can I identify my cybersecurity vulnerabilities?

    Conducting regular cybersecurity assessments and penetration testing helps identify vulnerabilities. These exercises simulate cyber attacks under controlled conditions to test the effectiveness of security measures, allowing organizations to strengthen their defenses proactively.

  • What is the timeline to recover from cyberattacks?

    The recovery time from cyberattacks can be extensive for small businesses. It has been reported that 50% of small to medium-sized businesses (SMBs) take 24 hours or longer to recover from an attack, with the impacts ranging from website downtime to loss of critical data​​. The longer the recovery time, the more significant the impact on a company's finances, customer relations, and reputation, potentially leading to a loss of business and customer loyalty.

  • What are the costs of ransomware attacks for SMBs?

    The financial implications of ransomware attacks on small businesses are substantial. The average cost of a ransomware attack is estimated at $1.85 million, a figure that encompasses not only the ransom demanded but also downtime, lost business, emergency solutions, and more​​. Moreover, the statistic highlights the growing sophistication and frequency of these attacks, underscoring the urgent need for robust cybersecurity measures and incident response planning.


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